We can deliver speeds comparable or faster than most cable and DSL providers. Our robust network is backed by multiple Gigabit connections to the internet unlike many other providers who rely on one T1 line. Also, unlike cable or DSL modems your upload and download connection speeds can be the same and latency is generally much lower! This means we can offer faster more consistent connectivity!! We can also offer point to point connectivity across any of our coverage area and work with several other companies to provide cross connects between networks to provide private connectivity between locations. Contact us today for a free quote and to see how we can meet your connectivity needs.
Big Red Communications will help you get all the hardware you need to get up and running. This includes a subscriber unit antenna, radio, all the equipment to connect it to your computer, and all of the mounting equipment.
No. Big Red Communications is your Internet Service Provider through your "always on" connection.
As long as you are still a customer with your previous ISP as well, you can still keep your other ISP e-mail addresses.
In order to receive service, you must have line of sight to one of Big Red Communications' towers. Trees, buildings, etc. may interfere with line of sight from one home/business and not from another.
Yes. Additional charges apply - please contact us for details.
Once you have the above program downloaded to your PC, give our support line a call so that one of our technicians can further assist you: 402-380-7620
Yes! Big Red Communications offers residential service as well as a wide range of business services including web hosting.
For any wireless internet-related questions or billing concerns, you can contact our support staff by phone at 402-380-7620 from 9:00 a.m. to 5:00 p.m. (CST) Monday through Friday or email us at info@bigredne.com. After hours support is available to business, residential and dedicated service level subscribers by calling 402-380-7620 and choosing option 3 or emailing techsupport@bigredne.com. Please make sure to include your name, address, phone number and a brief description of your problem.
Any modern Operating System, including:Windows, Mac, and Linux
CPU Speed: 100MHz or higher
Memory: 32 MB RAM
20 MB of free hard drive space
No. Big Red Communications will never tie up your phone line. With Big Red Communications you can talk on the phone and surf the internet at the same time.
Big Red Communications does not require you to sign a contract.
Yes. You can have as many computers on your private, internal network as you would like. We provide a single connection that can be connected to a router to provide multiple connections to a private network. Router must be purchased separately.
Not at this time.
Please complete this section if you were referred to us by an individual.
This section of your User agreement details some of the basic rules of participation in the Internet community and constitutes part of our terms of Service. By your use of the Service, you agree to be bound by the terms of this Acceptable Use Policy. Big Red Communications reserves the sole and unconditional right to refuse, suspend or terminate Service to anyone who violates these rules as determined by Big Red Communications, in its sole discretion. 1. Illegal Use – You agree not to use the Service for or in the pursuit of illegal purposes. Big Red Communications cooperates with local and federal authorities in investigations into illegal Internet use, and will take both criminal and civil legal action against Users who are determined to be using the Service in an unlawful way. You agree not to directly or indirectly allow a third party to use the Service in an illegal or unsuitable manner. 2. Harassment – You agree not to use the Service for harassment, threats, verbal abuse, and persistent unwanted contact of any kind. Harassment covers any use of the Service to directly or indirectly contact any other user (including users of another Internet service) in an unwanted fashion. Harassment can be active, in forms such as unwanted email, chat messages, or verbal declarations on a public forum, or can be passive in the form of defamatory information posted on web sites. 3. Disruption/Hacking – You agree not to make any attempt to disrupt or attack the systems or Services provided by Big Red Communications or any third party. This includes any deliberate attempt to interfere with another user’s ability to take advantage of services offered online. This also includes any effort to secure access to hardware and services without the consent of the provider of those services. In using this Service, you may not use an IP address or client ID not assigned to you, forge any TCP/IP packet header or any part of the header information in an e-mail or newsgroup posting or probe, scan or test the vulnerability of any system or network by the use of sniffers, SNMP tools or any other method. Hackers will be subject to the full extent of criminal law, and Big Red Communications reserves the right to seek damages or legal recourse against Users who abuse, attack, or hack their systems, servers, or Services. 4. Fraud/False Advertising – You agree not to post or transmit fraudulent information on or through the Service. This can include false advertising, identity theft, or misrepresentation of any kind including phishing, forged email headers or fictitious email addresses. 5. Disruptive Content – You agree not to post or transmit any disruptive content. Certain kinds of content broadcast or displayed on the Internet can generate a great deal of disruption and reaction from the Internet community as a whole. This can include, but is not limited to, material that is considered obscene, offensive, or extremely controversial. While Big Red Communications does not actively censor its Users, the reaction this material can generate can be expensive and time consuming, and as such makes the continued support of Users generating this kind of content of questionable business value to Big Red Communications. You understand and agree that Big Red Communications may suspend or terminate your Service should your usage result in significant complaint or constitute disruptive content, as determined by Big Red Communications in its sole discretion, from the Internet community at large. 6. Extended Connections – Unless you are a Business Class subscriber, this Service is intended for personal, periodic, and active use of the World Wide Web, email, news groups, games and file transfers; You may stay connected so long as You are using the Service for this purpose. Big Red Communications reserves the right to terminate the Service at any time if it determines you are using the Service for extended high bandwidth connections. 7. Use of Servers, PtP and Internet appliances – Unless you are a Big Red Communications Business Class Customer, you agree that you will not establish or operate a web server, email server, FTP server, file server or run any other server applications and/or software providing server-like functionality in connection with the Service. Use of PtP programs like Napster, Bearshare, Limewire and Bittorrent is allowed but must be limited! Use of internet appliances such as sling box's, ip cameras or other audio/video streaming device's is allowed but must be limited. Interpretation will be at the sole discretion of Big Red Communications. 8. Excessive Bandwidth – Unless you are a Big Red Communications Business Customer, You agree that You will not use continued and sustained excessive bandwidth as defined by the Big Red Communications Terms of Service in connection with Your use of the Service. If Big Red Communications determines, in its sole discretion, that You are using a continuous and sustained excessive amount of bandwidth as defined by the Big Red Communications Terms of Service or You are violating any of the above terms, Big Red Communications may take some or all of the following actions, in its sole discretion: 1) seek a clarification of Your activity patterns; 2) Disconnect Your sessions during periods of such violations; 3) Require you to upgrade to a higher service package or Business Class service; 4) Reduce your maximum allowed connection speed; 5) Terminate your Service. 9. Reselling or Reconfiguring the Service - You may not resell the Service or redistribute or reconfigure the Service to allow others to use the Service in an illegal, fraudulent or inappropriate manner. Interpretation will be at the sole discretion of Big Red Communications. 10. Copyright Infringement – Big Red Communications respects the intellectual property rights of others and expects you to do the same. Big Red Communications will terminate the account of any User who unlawfully transmits copyrighted material without a license or privilege to do so. Big Red Communications will terminate such account after receiving proper notification by the copyright holder to our office, and if we have a good faith belief, in our sole discretion, that infringement has occurred. Our ability to terminate your account is in addition to and not instead of any and all other remedies that we may have against you under the law. I UNDERSTAND THE INSTALLATION OF THIS EQUIPMENT SHALL INCLUDE MOUNTING HARDWARE ON THE PREMISE EXTERIOR. THIS MAY INCLUDE THE ROOF OR A PORTION THEREOF AND SAID INSTALLATION WILL REQUIRE A WIRING PENETRATION POINT. ALL INSTALLED EQUIPMENT SHALL REMAIN THE SOLE PROPERTY OF BIG RED COMMUNICATIONS LLC. If I have any further questions I can contact Big Red Communications. I am in agreement with this request and grant my permission as of the date below. I agree to have my landlord-property owner download and complete the permission form located on our CONTACT page and submit completed form prior to installation moving forward.
